Topic outline
Learning to Say No with Confidence and Grace
Learning Objectives
The learning objective of the course is to develop the skill of gracefully declining requests at work without negatively impacting one's career or relationships. Participants will learn how to overcome mental blocks that prevent saying no, assertively and clearly decline requests, manage emotions when facing pushback, and diffuse tension. The course will also provide guidance on how to tactfully decline requests from bosses and teammates, including sample language and scripts for real-world implementation.
Learning to Say No
Module Objectives
The learning objective of the course is to develop the skill of gracefully declining requests at work without negatively impacting one's career or relationships. Participants will learn how to overcome mental blocks that prevent saying no, assertively and clearly decline requests, manage emotions when facing pushback, and diffuse tension. The course will also provide guidance on how to tactfully decline requests from bosses and teammates, including sample language and scripts for real-world implementation.
